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  • Customers like
    • Power when it worked3
    • Service1
    • quality1
  • Customers don't like
    • Product did not work2
    • Resolution so far2
    • Warrenty2

  • Aug 20
  • Landscaping and Gardening
  • Summerfield, North Carolina
  • 18
  • REVIEW RATING 4/5

My name is Edward Melvin. (336)215-3771 I recently took 4 trimmers to Sedgefield outdoor equipment, an authorized Stihl dealer, for repair. I could have checked them out myself, but time restraints was killing that idea. After a week, they contacted me and stated that the engines in each trimmer had overheated and they all needed a "short block" among other issues. One of the trimmers, an FS... Read more

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  • Aug 09
  • Equipment
  • Denver, Colorado
  • Stihl Trimmer
  • 28
  • REVIEW RATING 4/5

We all thought Stihl was a top quality product. German engineering!!! My commercial grade trimmer required an upgraded carburetor, after 2 years of fighting problems, because the original equipment was "junk" according to the technician. The new carburetor was better, but still I needed starting fluid for every start. I could buy a new piece of Chinese junk every year much cheaper and with better... Read more

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  • Aug 09
  • Landscaping and Gardening
  • Oak Grove, Kentucky
  • 1
  • 1
  • 10
  • REVIEW RATING 3/5

Starts.runs.few.seconds.then.quits Read more

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  • Jul 29
  • Landscaping and Gardening
  • Cole Harbour, Nova Scotia
  • Stihl Shredder Vac
  • 17
  • REVIEW RATING 3/5

Shredder/vac does not work well. Clogs easily. Took it to the dealer. I am told by the dealer that you are not supposed to suck up dirt or small sticks. Really???? Dealer charged me 28.00 to clean it out. Complained to stihl. They tell me I have to clean the leaves with a broom or a rake befor I shred them. Really???? This unit is a piece of *** and Stihl does not back their... Read more

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  • From mobile
  • Stihl
  • Jul 23
  • by anonymous
  • #670961

purchased a Stihl MS 271 farm boss we used it 3 times would not cut took it in to dealer for chain sharpening and bought a new spare chain still wouldn't cut took it back bad oil pump after less than 3 hours of use horrible customer service from the dealer and sthil the dealer also sharpened the chain wrong never will buy a sthil again Add comment

  • Jul 19
  • Landscaping and Gardening
  • Boyertown, Pennsylvania
  • Stihl Ms 660 Magnum Chainsaw
  • 50
  • REVIEW RATING 3/5

Disappointed and frustrated. Spent over $1,000.00 on brand new MS-660 that will not start. Didn't start when I bought it. Took it back. Started for 2 weeks and stopped. Took it back. Started for a couple weeks and stopped. Always difficult to impossible to restart when warm. I want a new saw. Plenty of time on warranty. We will see what they say now. Always have had Stihls and found them to be... Read more

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  • Jul 18
  • Landscaping and Gardening
  • Rockaway Township, New Jersey
  • Stihl Ms 270 Farm Boss Chainsaw
  • 32
  • REVIEW RATING 4/5

I am a consumer user who uses chainsaws to feed my wood stove. Several years back I bought a MS 270 thinking the great name of stihl would serve me well, and put down a pretty penny to buy it. All seemed fine but then a month after the warranty expired the flywheel broke and the dealer and Stihl were unable to offer any explanation, or do anything to make up for it, like the name should stand for... Read more

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  • Jul 01
  • Landscaping and Gardening
  • Charlottesville, Virginia
  • Stihl Commercial Hedge Trimmer
  • 52
  • REVIEW RATING 4/5

I have a commercial grade stihl hedge trimmer. One blade broke (my fault). I called my dealer and asked to get a replacement blade. Stihl only had readily available sets of blades, at $110 each, I only needed one. They said I could get 1, but it would take two weeks. Ok, I would wait. I waited 3 weeks, called dealer, and Stihl told them at least two more weeks. Now, I have to go buy... Read more

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  • From mobile
  • Stihl
  • Jun 30
  • by anonymous
  • #658493

The stihl off 49 st and 112 ave n in st pete fl is constantly adding extra money on invoices, pocketing money from stihl by not including purchasing and services on the receipts, and consistently stealing from everyone, every single time I am in there. Add comment

  • Jun 26
  • Landscaping and Gardening
  • Palermo, Maine
  • Stihl Ms230 Chainsaw
  • 70
  • REVIEW RATING 4/5

"Thank you for the purchase and use of a STIHL MS 230C Chain Saw. I am sorry to hear of the compression issue you are having. Your saw came with a one year warranty for defects in materials or workmanship having run for almost 7 years I do not believe it was a defect. The loss of compression may have been caused by a damaged part seal or intake, may also been caused by an improper storage or... Read more

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