• Power when it worked1 votes
  • Service1 votes
  • I liked the quality1 votes
  • Product did not work2 votes
  • Warrenty1 votes
  • Resolution so far1 votes
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  • Mar 01
  • Equipment
  • Pembroke, Ontario
  • Chainsaw
  • 5

Bought a 193t dec 2014, ran for 30 min, took it back, tweaked it, it ran for 20 min, took it back, tweaked it, ran for 30 min and it was done and so am I. The dealer can't help me, Sthil Canada can't help and won't replace it, the only thing they will do is buy it off me for 1/2 price. and offer me a deal on another one. 6 Sthil saws, all of them work great, this one is junk. Very unhappy, new... Read more

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  • Feb 25
  • Landscaping and Gardening
  • Colwood, British Columbia
  • String Trimmer
  • 6

Km 90 & 130 & Fs 90 *** wacker string trimmers Keep leaking fuel when in transport if they move upside down in trailer it messes up the air filters that have to be opened & cleaned a delay of time waist of fuel & a major fire hazard !!! Also the Stihl arbor helmets screen fastening all made of cheap plastic always break at the earphone hinge fasten points Oh if you break teeth... Read more

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  • Dec 23, 2014
  • Landscaping and Gardening
  • Tunkhannock, Pennsylvania
  • Trimmer
  • 108

I purchased a *** trimmer. Nothing worse then a piece of junk that will not run. That is why i purchased a sthil product. I took the trimmer home for fathers day . and started trimming the pond. I used it for 10 minutes and it started having no power. I took it back to the shop where i bought it approximately 35 minutes after purchase. The techician said it had a bad carb. Much to my dismay I... Read more

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  • Dec 19, 2014
  • Equipment
  • Alabaster, Alabama
  • Handheld Blower
  • 1
  • 1
  • 86

I purchased my new Stihl BG86Z handheld blower new in July 2013. It ran great until Nov. 2014. No amount of carburetor adjustment made a difference. Even though the manual says you can run up to 10% ethanol infused gasoline, I did not. I was running VP small engine fuel with Stihl HP Ultra oil. Using this oil was said to double the 2 year warranty to 4 years. Out of the blue my blower started to... Read more

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  • Nov 09, 2014
  • Landscaping and Gardening
  • Great Falls, Virginia
  • Stihl Chain Saw
  • 187

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after little use. Dealer had the saw all Summer; then Stihl agreed to sell me a new engine assembly for $150. After one use. Saw would not run on new gas. Tried several gas stations for fresh gas. Deal says carb plugged and told me to use JUST TRUFUEL 50:1 I read here on internet... Read more

Was this review helpful? 1 1

  • Nov 04, 2014
  • Landscaping and Gardening
  • Newnan, Georgia
  • Warranty Coverage
  • 135

Stihl says they have a 2 year warranty; however, when anything breaks they say it is not covered. The Stihl dealers charge $60-$80 per hour to look at the equipment and then show you why the repair needed is not warranty. It costs $120. or more to drop off a 1 year old blower with a blown up engine; only to have the dealer say that it is not covered by warranty. We ran Stihl for many years, but... Read more

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  • Nov 03, 2014
  • Landscaping and Gardening
  • Positive Experience
  • 2
  • 2
  • 115

I am a stihl technician of over 10 years and rarely have any stihl products come back for warranty work. The only problems are when the users don't take care of their equipment or fail to operate them correctly. Stihl is a great company and makes great products. Instead of complaining it would be beneficial to find out what is happening and why your product is "malfunctioning". Read more

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  • Oct 26, 2014
  • Landscaping and Gardening
  • Stihl Trimmer
  • 81

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the head. To say it is difficult to take apart and re-feed the line is an understatement. Then it happened 6 more times in the span of maybe 10 minutes. i took it back and receive lots of argument from the distributor. Seems because it will start, they do not view the fact that the... Read more

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  • Sep 24, 2014
  • Landscaping and Gardening
  • Oxford, Massachusetts
  • Defective Blower
  • 156

Bought this blower in August. I've only been able to start it a couple of times. I followed the instruction manual word for word but it still refuses to start. Took it to the dealer and they said it was flooded and they dried out the plug and it finally started. They told me not to prime it just use the choke. Got home and did what they said and it won't start. I replaced the plug with a... Read more

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  • Sep 15, 2014
  • Appliances and Electronics
  • Chainsaw Problems
  • 320

My brand new Stihl wouldn't start, not even once. Fortunately Big R took it back, after failing to start it themselves. The issue is these *** 2 stroke motors. Any chainsaw will work well during a certain window, but they are all bound to fail. Let's reinvent the wheel. A properly geared 4 stroke motor is the answer. It's either that, or an electric saw and a generator. The problem with... Read more

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