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1.9 Based on 24 reviews
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  • Customers like
    • Power when it worked 6
    • All products until this issue 2
    • quality 1
  • Customers don't like
    • Quality 4
    • Resolution so far 3
    • Warrenty 3
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On 29 May 2016 I bought a new HS-46 C hedge trimmer. The trimmer worked fine through the Summer. It is used at the condominium where I live. Then, the following year, I started trimming our shrubs again in June and found that the trimmer was not running good at all. It would start fine but after about thirty minutes of run time, the trimmer would increase its rpm and the blade would start cutting and it would not idle. I figured that the carb... Read more

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I took my Stihl blower in to see why it didn't work on 8/1/16. Dan said it didn't pass the carburetor test and wanted to replace the carb and fuel filter for over $100.00. That didn't really tell me what was wrong, so I emailed Stihl customer service. What a mistake. JD said the carb was bad due to the fuel. He hadn't looked at it so that info must have come from Dan. I told him I had several machines and none of them went bad in such a... Read more

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I have had this saw for about one month and out of that time period I've used it about two weeks. After about 2 hours of use the saw becomes very hard to start and when it starts it won't stay running. Took it to the place I purchased it, the first time they said it was fix, used it for about 2 hours and the same problem. Called them back and was treated like dirt. Took it to another shop, its been their 8 days and they haven't touch it. No one... Read more

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Runs great but after I run it for 10 min. The *** shuts off then it will only start if I hold the throttle in and then if I don't keep revving it will just die. Took it back they said the chain was too tight so I took the chain completely off then showed em . They were like must b the gas.... *** u I said I only use high tes. N the mix was spot on. Didn't wanna give ,me $$$ back but they did exchange it...guess what....same *** happened so I... Read more

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Stihl came out with the m-tronic ignition system that they say Quote: "provides optimal performance under varying conditions." This is a bunch of *** ! I have had nothing but problems with this saw. there are not any screws to adjust the carb, i took it to the dealer and was told that's how it is. I told them i would contact stihl and never heard from anyone. Stihl is supposed to be sold at independent servicing dealers and now is every where.... Read more

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  • From mobile
  • Jun 09
  • #862679

Never buy one again. Seems many parts that stihl uses are made in china. Good luck getting replacement parts. I picked up a homelite at home depot while i wait for a new carb. The homelite is great.

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  • From mobile
  • May 31
  • #857237

WHAT A JOKE, the ruddiest representative ive ever spoken with. Less than 5 hours on the machine and it stops running, cant be repaired according to Stihl. They claimed a small amount of white dust destroyed the blower, due to improper maintenance. It had 5 hours on it and never blew anything but grass clipping from Sidewalks. Buy anything but Stihl, their absolutely worthless.

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Thought I was making the right choice of spending a little more money, buying from local dealer. Used no more than 5 hours.. stopped running during idle.. seems like company's easy way out is to say ( Fuel Related Problems ) They were of no help .. no warranty. all my other similar small outdoor equipment , 2 cycle rotor tiller.. 2 cycle back pack leaf blower run fine using same fuel. The cost they wanted to repair equals buying another trimmer.... Read more

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I Ruenell Rudison have brought my stihl hand held blower back to Cowans ace hardware in Conyers Ga five times to get jerked around. I asked for and upgrade even offered to pay the difference but got rejected. Stihl customer service said they have discontinued this product but i was sold one in Sept 2015 can anyone help me Rue 678-608-6801 Thanks.Customer reviews have shown this product to be flawed and of low quality.I Have a small Landscape... Read more

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  • From mobile
  • May 06
  • #842817

I bought a new Stihl chainsaw hoping to get the best and I got the worst piece of *** chainsaw in the world don't buy Stihl products

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