1.8
  • Power when it worked2 votes
  • quality1 votes
  • Service1 votes
  • Warrenty2 votes
  • Product did not work2 votes
  • I bought a new saw that is broke1 votes
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  • Apr 20
  • Landscaping and Gardening
  • Blower
  • 7
  • REVIEW RATING 4/5

Paid $300 on advice of a rep claiming these were the best . Has a plastic impeller that hangs up on tree bark. Very very hard to use and operate. I want to just get my money back We shall see Stihl website amazingly says nothing about customer satisfaction---apparently a resin for that?? This is it whey do I have to say 100 words Brevity is better anyway. Do I need to write a story about... Read more

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  • Mar 06
  • Landscaping and Gardening
  • Grants Pass, Oregon
  • Stihl Chain Saw
  • 119
  • REVIEW RATING 4/5

I purchased this Stihl 311 new from Grants Pass Field Home Center about three years ago for personal use cutting fire wood. I was meticulous about using fresh premium fuel mixed precisely with premium Stihl chainsaw fuel mix. Unfortunately within the first year the saw stopped working. I took it back to Fields and after looking it over was told it had overheated. I was shocked to find out... Read more

Was this review helpful? 0 2

  • Mar 01
  • Equipment
  • Pembroke, Ontario
  • Chainsaw
  • 104
  • REVIEW RATING 4/5

Bought a 193t dec 2014, ran for 30 min, took it back, tweaked it, it ran for 20 min, took it back, tweaked it, ran for 30 min and it was done and so am I. The dealer can't help me, Sthil Canada can't help and won't replace it, the only thing they will do is buy it off me for 1/2 price. and offer me a deal on another one. 6 Sthil saws, all of them work great, this one is junk. Very unhappy, new... Read more

Was this review helpful? 1 1

  • Feb 25
  • Landscaping and Gardening
  • Colwood, British Columbia
  • String Trimmer
  • 32
  • REVIEW RATING 4/5

Km 90 & 130 & Fs 90 *** wacker string trimmers Keep leaking fuel when in transport if they move upside down in trailer it messes up the air filters that have to be opened & cleaned a delay of time waist of fuel & a major fire hazard !!! Also the Stihl arbor helmets screen fastening all made of cheap plastic always break at the earphone hinge fasten points Oh if you break teeth... Read more

Was this review helpful? 0 1

  • Dec 23, 2014
  • Landscaping and Gardening
  • Tunkhannock, Pennsylvania
  • Trimmer
  • 146
  • REVIEW RATING 3/5

I purchased a *** trimmer. Nothing worse then a piece of junk that will not run. That is why i purchased a sthil product. I took the trimmer home for fathers day . and started trimming the pond. I used it for 10 minutes and it started having no power. I took it back to the shop where i bought it approximately 35 minutes after purchase. The techician said it had a bad carb. Much to my dismay I... Read more

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Resolved

  • Dec 19, 2014
  • Equipment
  • Alabaster, Alabama
  • Handheld Blower
  • 1
  • 1
  • 108
  • REVIEW RATING 4/5

I purchased my new Stihl BG86Z handheld blower new in July 2013. It ran great until Nov. 2014. No amount of carburetor adjustment made a difference. Even though the manual says you can run up to 10% ethanol infused gasoline, I did not. I was running VP small engine fuel with Stihl HP Ultra oil. Using this oil was said to double the 2 year warranty to 4 years. Out of the blue my blower started to... Read more

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  • Nov 09, 2014
  • Landscaping and Gardening
  • Great Falls, Virginia
  • Stihl Chain Saw
  • 1
  • 1
  • 229
  • REVIEW RATING 4/5

Bought a Stihl 211 Chainsaw. After little use, the spark plug blew out of the engine. It was just our of warranty after little use. Dealer had the saw all Summer; then Stihl agreed to sell me a new engine assembly for $150. After one use. Saw would not run on new gas. Tried several gas stations for fresh gas. Deal says carb plugged and told me to use JUST TRUFUEL 50:1 I read here on internet... Read more

Was this review helpful? 2 2

  • Nov 04, 2014
  • Landscaping and Gardening
  • Newnan, Georgia
  • Warranty Coverage
  • 166
  • REVIEW RATING 4/5

Stihl says they have a 2 year warranty; however, when anything breaks they say it is not covered. The Stihl dealers charge $60-$80 per hour to look at the equipment and then show you why the repair needed is not warranty. It costs $120. or more to drop off a 1 year old blower with a blown up engine; only to have the dealer say that it is not covered by warranty. We ran Stihl for many years, but... Read more

Was this review helpful? 0 1

  • Nov 03, 2014
  • Landscaping and Gardening
  • Positive Experience
  • 3
  • 3
  • 179
  • REVIEW RATING 4/5

I am a stihl technician of over 10 years and rarely have any stihl products come back for warranty work. The only problems are when the users don't take care of their equipment or fail to operate them correctly. Stihl is a great company and makes great products. Instead of complaining it would be beneficial to find out what is happening and why your product is "malfunctioning". Read more

Was this review helpful? 2 2

  • Oct 26, 2014
  • Landscaping and Gardening
  • Stihl Trimmer
  • 97
  • REVIEW RATING 4/5

I bought a Stihl trimmer. It started just fine, but I got no more than 3 feet when the line brought off inside the head. To say it is difficult to take apart and re-feed the line is an understatement. Then it happened 6 more times in the span of maybe 10 minutes. i took it back and receive lots of argument from the distributor. Seems because it will start, they do not view the fact that the... Read more

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