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We own a few of the Stihl products , that don't seem to last like the older units. I tried to order part from Stihl and they said to use their Authorized dealers on their web site. Went to the first one and was told they are not ordering parts at this time. Tried a...
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1.6
#1298899
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Stihl - Good not get parts from Dealer

Ordered a new battery for my mower July 1 or second at Waterloo Illinois Rd., King said I would get in 2 to 3 days still have not heard from them
#1298438
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If you buy many Stihl products in the US they have a 2 year warranty. If you buy the same product in Canada it has a 1 year warranty. It's the same product built by the same company. And it is extendable in both countries if you buy the six pack of oil, as far as I...
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2.3
Waiblingen,Baden-Wurttemberg
#1296252
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I bought a Stihl MM 55 and the attachment that I could use to de-thach my lawn. I was only able to de-thach my lawn with it twice. Since then, whenever I tried to start it, it started but just reved up for a few seconds and died. I tried over and over and over again to...
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h.kitchener
h.kitchener

I understand your frustration. I have a very similar machine and it has had the same problem as yours ever since I bought it some 10 years ago----once you get it started, it i...

#1291970
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Dont buy a stihl saw

I maintain 11 stihls saws for the forest service....cant get a parts catalog for the saws....so I can order without coming into town.....the replacement parts are a huge rip off....the whole forest service has been ordered to not buy stihl saws....because they have not addressed exploding gas cap issue.....do not buy....go with a husky
#1284591
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Bought a chainsaw at a dealer 15 miles from where the saw was going to be used. Got to parents house and tried 4 hours to get it started, called dealer in Shamrock TX to see how to return it and was told 1st that "most people flood them", and so I informed the manager...
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1.8
I didn't like
  • Policies
#1282023
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We have a small lawn & landscape business. Our Professional $400 trimmers keep losing these tiny metal pieces located inside the head which guide the string properly and keep the string in place. Of COURSE you can't buy them...you have to buy new heads. Not too bad...
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Anonymous
Anonymous

The wrench to work on all of Stihl's trimmers comes in the box with the item. Every trimmer, chainsaw, etc. So either what you're stating isn't true (i.e. you lost it) or the ...

#1281677
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Stihl - Hard to start, or keep running,only 2 tanks of ethanolfree g

Owner error per vendor not quite 2 tanks used w/ethanol free gas..german made Pos..I don't need to contact stihl thats what vendors are for!..never again!
#1272587
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Purchased $2,000 dollars in Stihl products one problem.

I have a bran new Stihl Farm Boss. Cut about 1 hour. The retaining ring came off the clutch. Stihl won't cover. It is my fault I did not catch it before more damage done.
2.5
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#1270795
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I bought a Stihl blower, after 3 or 4 uses it became more difficult to start. I used exact oil mixture and made sure not to choke too long. After a few more uses it would not start at all. I took it to an “authorized” service center for service. After I brought it home...
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2.2
#1267912
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