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Summary of Stihl Customer Service Calls

36 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:20 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Stihl to Ask about:

Request for Information:

  • “How to redeem my 20 dollar off coupon”

Product/ Service:

  • “To order a chain saw elec.on line to be dileverd”
  • “Because I was told at Atwoods in Clarksville Arkansas that I could not get my money back on a chainsaw that I bought there 3 days ago after it broke”

Return/ Replace:

  • “Need shaft replacement on edger attachment kombi”

Other:

  • “Robot Mower”
  • “Can’t start chainsaw”
  • “Technical issue”

Stihl Rating Stats

2.0 out of 5 stars
based on 68 reviews
See all 173 reviews

Rating stats

  1. 29 reviews
  2. 23 reviews
  3. 10 reviews
  4. 1 review
  5. 5 reviews

About Stihl

Top 5 Stihl Services

Trimmer Repair, Customer Care, Repair

Top 5 Likes about Stihl

Power when it works, Hostial, All products until this issue, Quality, Service

Top 5 Dislikes about Stihl

Warranty, Unreliable, Quality, Warrenty, Stihl

Summary

Stihl Incorporated is one of seven manufacturing facilities in the STIHL Group. The Virginia Beach complex is located on over 100 acres with 1 million square feet of manufacturing and warehouse space. STIHL Incorporated began manufacturing at the Virginia Beach Facility in 1974. The company has now grown to more than one million square feet of manufacturing and administration space in Virginia Beach. The chain saw is the cornerstone of the industry, but the company also manufactures a variety of handheld outdoor power equipment. Customer care of the company is available via e-mail using the web-site of the company.

Stihl reviews and complaints

Stihl is ranked 50 out of 566 in Landscaping and Gardening category

Payment Methods

VISA

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Stihl Stats

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Number of Comments

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Number of Calls

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