Stihl Contact Information

  • (800) 467-8445

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Currently you can call only US numbers.

Headquarters Address:

536 Viking Dr
Virginia Beach, Virginia 23452- 7316
United States

Social Networks:

Summary of Stihl Customer Service Calls


Customers Contact Stihl to Ask about:

Request for Information:

  • “How to redeem my 20 dollar off coupon”

Product/ Service:

  • “To order a chain saw elec.on line to be dileverd”
  • “Because I was told at Atwoods in Clarksville Arkansas that I could not get my money back on a chainsaw that I bought there 3 days ago after it broke”

Return/ Replace:

  • “Need shaft replacement on edger attachment kombi”


  • “The brake bar has locked up and will not release”
  • “Product usage”
  • “Robot Mower”

Stihl Rating Stats

2.0 out of 5 stars
based on 71 reviews
See all 177 reviews reviews

Rating stats

  1. 30 reviews
  2. 24 reviews
  3. 11 reviews
  4. 1 review
  5. 5 reviews

Rating trend

About Stihl

Top 5 Stihl Services

Trimmer Repair, Customer Care

Top 5 Likes about Stihl

Power when it worked, Product when it worked, Hostial, All products until this issue, Quality

Top 5 Dislikes about Stihl

Warranty, Unreliable, Quality, Warrenty, Stihl


Stihl Incorporated is one of seven manufacturing facilities in the STIHL Group. The Virginia Beach complex is located on over 100 acres with 1 million square feet of manufacturing and warehouse space. STIHL Incorporated began manufacturing at the Virginia Beach Facility in 1974. The company has now grown to more than one million square feet of manufacturing and administration space in Virginia Beach. The chain saw is the cornerstone of the industry, but the company also manufactures a variety of handheld outdoor power equipment. Customer care of the company is available via e-mail using the web-site of the company.

Stihl reviews and complaints

Stihl is ranked 49 out of 590 in Landscaping and Gardening category

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