Stihl Phone Numbers and Emails

Toll-Free Number:

  • (800) 467-8445
    US
Send Message

Customer Service:

  • (770) 227-8944
    US
  • +2 132 185 4905
    Algeria
  • +2 132 185 5772
    Algeria
  • +24 422 727 0185
    Angola
  • +24 493 700 3100
    Angola
  • +322 706 5344
    Belgium
  • +23 723 342 7908
    Cameroon
  • +23 723 342 7193
    Cameroon
  • +24 381 814 7114
    Congo
  • +2 022 846 6978
    Egypt
  • +2 022 846 6850
    Egypt
  • +24 033 308 2123
    Equatorial Guinea
  • +24 033 308 2134
    Equatorial Guinea
  • +3 313 976 3422
    France
  • +3 313 976 5662
    France
  • +49 403 281 1140
    Germany
  • +4 940 328 1110
    Germany
  • +23 330 222 1777
    Ghana
  • +2 733 846 3850
    South Africa
  • +2 733 846 3800
    South Africa
  • +25 522 277 2775
    Tanzania

Headquarters:

  • +49 715 126 5052

Stihl Emails:

General Info
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Contact Information

Stihl Website:

Stihl Help Center:

Corporate Office Address:

Stihl
Badstraße 115
Waiblingen, Baden-Württemberg Region 71336
Germany

Other Info (opening hours):

Other Locations:

536 Viking Dr

Virginia Beach, VA 23452- 7316


Qingdao Export Processing Zone,

Qingdao, Shandong Province 266113, CN


Av, Sao Borja 3000,

Sao Leopoldo, RS 93032, BR

Stihl Rating Based on 138 Reviews

Rating details

1.9
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Stihl Customer Service Calls

318 TOTAL
CALLS
02:25 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stihl?

Request for Information Question:

  • “Question about”
  • “A question”
  • “Question about accessories.”

Product/ Service Question:

  • “Damaged equipment”
  • “Broken chain sae”
  • “My STIHL MS 400 C-M chainsaw is leaking oil.”

Staff Question:

  • “Lousy service from stihl dealer”
  • “Customer service”
  • “Poor service”

Return/ Replace Question:

  • “Return item”
  • “Exchange products”
  • “Replacement ear muff pads for HP25R”

Shipping and Delivery Question:

  • “Is stiyl usa legit ..i orretedd 4cdays ago and ibhavevorderv number vit no tracking”
  • “Product ordered in April not received”
  • “Waiting for product delivery”

Account Question:

  • “To see if they had a coil for my FS 86 Weedwhacker”

Activation/ Cancellation Question:

  • “Activation clip is not in bag”

Other Question:

  • “Warranty on my chainsaw 251 clutch keeps burning”
  • “Stihl BG56C. Was in Florida flood. What is best suggestion to get running, if possible?”
  • “Bad unit”

About

Summary

Stihl Incorporated is one of seven manufacturing facilities in the STIHL Group. The Virginia Beach complex is located on over 100 acres with 1 million square feet of manufacturing and warehouse space. STIHL Incorporated began manufacturing at the Virginia Beach Facility in 1974. The company has now grown to more than one million square feet of manufacturing and administration space in Virginia Beach. The chain saw is the cornerstone of the industry, but the company also manufactures a variety of handheld outdoor power equipment. Customer care of the company is available via e-mail using the web-site of the company.

Stihl reviews and complaints

Stihl is ranked 195 out of 1068 in Equipment category

Area Served

USA

Payment Methods

VISAMasterCard

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