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I've used stihls for 40 yrs. Few problems with the many models I've used. Took to local dealer for tune up end of summer 2017. After 3 wks, no call back. Was in town, stopped and informed saw needed carb, on order. 3 wks. later, got saw back but didn't need to use...
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1.3
Kamiah, Idaho
#1360407
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Purchased a chain saw from an Ace Hardware in Crystal Springs, Ms. Brought the saw for repair(not running well. Picked up after 2 weeks, took it home, idle well but would not rev up. Took it back, was told the fuel line was collapsing. They order a fuel line, after 2...
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#1344252
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After buying a new stihl 026 pro I used it several times and it would quit and be extremely hard to get to start. I contacted the dealer I bought it from and they wanted $84 to look at it. I set it aside and used a small homelite to do what the stihl would not do....
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1.4
#1334776
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Bought s saw because w needed a saw. Couldn't start it. Finally did but found the chain was on backwards. Never could get it started again. Rural King would not replace it because they had to have repairguy look at it first. He wasn't in. Next day we call and he's...
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1.0
#1334072
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I wouldn’t buy another stilh product again. Not even 2 yrs old great condition used it 2 times maybe 6 hrs running. They tell me customer error no lubrication and I killed the saw. It’s such bs but of course they can tell you all about their testing and it’s your fault...
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1.0
#1324574
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Stihl - Terrible experience

Two chainsaws and a *** wacker all with less than two hours of use on them, all won't start time to buy a husky. stihl ain't what it used to be and the customer service is horrible
1.0
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#1323821
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Purchased HSA 65 chordless hedge trimmer. Product never worked since after first time it was used. Pull the trigger and battery red light come on. Dealer states it is a jam problem due to stickey cutting blades. Sprayed with Stihl blade lubricant after every use. But...
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Anonymous
Anonymous

Problem has been resolved. Thank you.

1.6
#1302774
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My husband purchased a Stihl chainsaw from Battlefield Equipment Rentals in Guelph, Ontario two months ago and dealt with Matt Sherriff, the Branch Manager. After using this product twice it stopped working. My husband took it into Battlefield Equipment Rentals and...
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#1301253
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We own a few of the Stihl products , that don't seem to last like the older units. I tried to order part from Stihl and they said to use their Authorized dealers on their web site. Went to the first one and was told they are not ordering parts at this time. Tried a...
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1.6
#1298899
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Stihl - Good not get parts from Dealer

Ordered a new battery for my mower July 1 or second at Waterloo Illinois Rd., King said I would get in 2 to 3 days still have not heard from them
#1298438
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