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It will not start. First experience was it started fine but try and cut down a small tree, you have to move the machine to horizontal. Every time I did that it quit. Would restart but tip it and it would quit. Took it in to local Dealer, said the fuel line was kinked...
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h.kitchener
h.kitchener

Stihl is not what it used to be. Find another brand of chainsaw.

2.4
#1374106
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Stihl - Chainsaw does stay running

Bought the chainsaw about 30 days ago. Dealer can't or will not fix it. It is under warenty. Stihl will not make it right. Took it in three or four times. Talked with their customer service numerous time. I would not recommend this company to anyone. {{Redacted}}
1.4
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I didn't like
  • Not having a working product when new
#1363388
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I've used stihls for 40 yrs. Few problems with the many models I've used. Took to local dealer for tune up end of summer 2017. After 3 wks, no call back. Was in town, stopped and informed saw needed carb, on order. 3 wks. later, got saw back but didn't need to use...
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1.3
Kamiah, Idaho
#1360407
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Purchased a chain saw from an Ace Hardware in Crystal Springs, Ms. Brought the saw for repair(not running well. Picked up after 2 weeks, took it home, idle well but would not rev up. Took it back, was told the fuel line was collapsing. They order a fuel line, after 2...
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#1344252
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After buying a new stihl 026 pro I used it several times and it would quit and be extremely hard to get to start. I contacted the dealer I bought it from and they wanted $84 to look at it. I set it aside and used a small homelite to do what the stihl would not do....
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1.4
#1334776
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Bought s saw because w needed a saw. Couldn't start it. Finally did but found the chain was on backwards. Never could get it started again. Rural King would not replace it because they had to have repairguy look at it first. He wasn't in. Next day we call and he's...
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Anonymous
Robert Longwell

Bought a chainsaw. Will not run for over about three minutes, even though I warranty, The dealer will not fix it. Customer Service position is to just back up the dealer. Have...

1.0
#1334072
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I wouldn’t buy another stilh product again. Not even 2 yrs old great condition used it 2 times maybe 6 hrs running. They tell me customer error no lubrication and I killed the saw. It’s such bs but of course they can tell you all about their testing and it’s your fault...
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1.0
#1324574
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Stihl - Terrible experience

Two chainsaws and a *** wacker all with less than two hours of use on them, all won't start time to buy a husky. stihl ain't what it used to be and the customer service is horrible
1.0
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#1323821
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Purchased HSA 65 chordless hedge trimmer. Product never worked since after first time it was used. Pull the trigger and battery red light come on. Dealer states it is a jam problem due to stickey cutting blades. Sprayed with Stihl blade lubricant after every use. But...
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Anonymous
Anonymous

Problem has been resolved. Thank you.

1.6
#1302774
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My husband purchased a Stihl chainsaw from Battlefield Equipment Rentals in Guelph, Ontario two months ago and dealt with Matt Sherriff, the Branch Manager. After using this product twice it stopped working. My husband took it into Battlefield Equipment Rentals and...
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#1301253
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